Privacy Policy

At onitsukatigerdeals.com (the “Site”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us. By using the Site, you consent to the practices described in this policy.

Information We Collect

We may collect two types of information about you: personal information and non-personal information.

1. Personal Information

This refers to information that can identify you individually. We collect personal information when you voluntarily provide it to us, such as when you:
  • Place an order: Name, email address, phone number, shipping address, billing address, and payment details (e.g., credit card information, which is processed securely through third-party payment providers).
  • Create an account: Name, email address, password, and any other information you choose to provide in your profile.
  • Contact customer service: Your name, email address, and the content of your inquiry or communication.
  • Subscribe to our newsletter: Your email address to receive updates, promotions, and brand news.

2. Non-Personal Information

This is information that cannot identify you individually and is collected automatically when you use the Site. It may include:
  • Browser type and version, operating system, and device information (e.g., smartphone, tablet, computer).
  • IP address, which helps us identify your general geographic location.
  • Website usage data, such as pages visited, time spent on the Site, and links clicked (collected via cookies and similar tracking technologies).

How We Use Your Information

We use the information we collect for the following purposes:
  • Process and fulfill orders: Verify your identity, process payments, ship products, and send order confirmations and tracking updates.
  • Manage your account: Allow you to access and update your account information, track order history, and save preferences for future purchases.
  • Provide customer service: Respond to your questions, resolve issues, and address concerns related to your orders or the Site.
  • Send marketing communications: If you subscribe to our newsletter, we may send you emails about new products, promotions, and brand updates. You can unsubscribe at any time by clicking the “unsubscribe” link in these emails.
  • Improve the Site: Analyze usage data to enhance the Site’s functionality, user experience, and content (e.g., optimizing page load times, tailoring product recommendations).
  • Ensure security: Protect against fraud, unauthorized access, and other security threats to safeguard your information and our operations.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating the Site and fulfilling our services, under the condition that they only use your information for the purposes we specify. These third parties include:
  • Payment processors: To securely process credit card and other payment transactions (they do not store your payment details beyond what is necessary for processing).
  • Shipping carriers: To deliver your orders and provide tracking information (e.g., FedEx, UPS).
  • Marketing and analytics tools: To help us understand user behavior, send targeted communications, and improve our marketing efforts (only with your consent for marketing purposes).
We may also disclose your information if required by law (e.g., to comply with a subpoena or regulatory request) or to protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar tracking technologies (e.g., web beacons) to enhance your experience on the Site. Cookies help us remember your preferences (e.g., language, login status) and track how you use the Site. You can control cookies through your browser settings: most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of the Site (e.g., you may not be able to log in or save your shopping cart).

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
  • Secure socket layer (SSL) encryption for data transmitted between your device and the Site.
  • Secure storage of information, with access restricted to authorized personnel only.
  • Regular security audits and updates to our systems and processes.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to minimize risks.

Your Rights and Choices

You have the following rights regarding your personal information:
  • Access and update: Log into your account to view and edit your personal information (e.g., name, shipping address).
  • Unsubscribe from marketing: Click the “unsubscribe” link in any marketing email to stop receiving promotional communications.
  • Request deletion: Contact us at service@onitsukatigerdeals.com to request the deletion of your personal information, subject to applicable legal requirements (e.g., we may need to retain some information for tax or order records).

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
  • Email:service@onitsukatigerdeals.com
  • Address: 3812 University Boulevard North, Jacksonville Florida 32211, United States